THiiN Line is committed to offering the highest level of support to our customers. The
U.S. Support Center located outside of Atlanta, Georgia, operates as follows:
- 24 hours a day, seven days a week for hardware failures.
- 8:00AM to 8:00PM EST, Monday through Friday (excluding holidays) for software issues.
Contact Information
For technical information and questions, please send e-mail to
info@thin.com (pre-sales)
support@thin.com (post-sales)
eurosupport@thin.com (in Europe).
To speak to a technical support representative, call our
support line at 800-273-4855. Or, if you prefer, fill out our Customer Support Form.
If you are under contract and/or warranty, call 800-DG-HELPS.
SiteStak Frequently Asked Questions
For a multitude of questions and answers about SiteStak see the FAQ.
SiteStak Installation Information
For installation information and instructions, go to our On-Line Setup Intructions at http://setup.thiin.com.
SiteStak Software Updates
For a detailed list of update patches go to the Software Update page.
Enter your SiteStak serial number below to gain access.
For more information on SiteStak specifically, click on the topics in the gold bar.
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